FAQs

How can I contact Kalkee?

Email us directly at support@kalkee.co we will be happy to hear from you.

Do you ship worldwide?

Yes.

Where do you ship from?

We ship from Mauritius.

How long will it take to receive my order?

Once you place your order, please allow 3-5 business days to process your orders. After that, it will take 7-14 business days for delivery.

What if I do not receive my order?

If you do not receive your order within 30 days, you are eligible for a full refund.

Will I be charged with customs and taxes?

The prices displayed on our site are tax-free in US Dollars, which means you may be liable to pay for duties and taxes once you receive you’re your order. Import taxes, duties and related customs fees may be charged once your order arrives to its final destination, which are your responsibility and will not be covered by us. We are not responsible for delays caused by customs department in your country. For further details of charges, please contact your local customs office.

How do I return an item?

Please contact us at support@kalkee.co 

What if the item(s) I received are defective/incorrect/damages?

Kindly send us pictures of defects in products then we will do the necessary to refund you.